If you use SSO/Provisioning with OneLogin, please follow this help article.

Create Acall application in OneLogin Administration

Search for and click "APPS" > "Add Apps" > "SCIM Provisioner with SAML (SCIM v2 Core)."

"Portal" > enter "Acall" in the Display NameName field (can be changed) and click "SAVE."

 

Customers using multiple Acall environments

Even when using multiple Acall environments, you can utilize the SSO feature by creating one Acall app per Acall environment on OneLogin.

For example, if you are using three Acall environments, such as "Tokyo Office," "Osaka Office," and "Group Company," you would create three corresponding Acall apps on OneLogin.

 

Acall application settings

Configuration ⇒ Application Details

Item	Value
SAML Audience URL	https://api.acall.jp
SAML Consumer URL	https://api.acall.jp/auth/saml/callback

 Note:
Customers using multiple Acall environments, please append a suitable string to the SAML Audience URL when setting it.
Example: https://api.acall.jp/2
In the later steps, the URL will be replaced to the one specified by Acall.

 

Configuration ⇒ API Connection

Item	Value
API Status	ENABLE
SCIM Base URL	https://api.acall.jp/scim
SCIM JSON Template	(Please see next section)
SCIM Bearer Token	(Provided by Acall)

 

Parameters ⇒ SCIM Provisioner with SAML (SCIM v2) Field

Item	Value
SCIM Username	Email

 

Adjust the SCIM JSON Template to send the following parameters.

{
"schemas": [
"urn:scim:schemas:core:1.0",
"urn:scim:my:custom:schema"
],
"userName": String, # E-mail ※ ( "{$user.email}" )
"externalId": String, # External ID ※ (Unique and unchanged; onelogin_id is recommended.)
"name": {
"givenName": String, # Family name ※ ( "{$user.firstname}" )
"familyName": String # Given name ※ ( "{$user.lastname}" )
},
"displayName": String, # Display name ※ ( "{$user.name}" )
"active": Boolean, # Active/Resigned ※ ( "{$user.status}" )
"roles": [
{
"primary": "true",
"value": String # Permission ※ Adjust the rules to output a text string "admin" or "general".
}
],
"phoneNumbers": [
{
"type": "mobile",
"value": String # SMS phone number
},
{
"type": "work",
"value": String # Extension phone number
},
{
"type": "sms",
"value": String # Voice call phone number
}
],
"accounts": [
{
"type": "google",
"value": String # G-Suite account
},
{
"type": "slack",
"value": String # Slack user id ※ Slack account email
}
]
}

Send information to Acall

Please contact Acall via contact form with your desired setup time/date (weekdays (excluding our holidays) 10:00 ~ 16:00 JST) and the following information.

Please allow 3 business days from the date of request for setup.

SSO

• Fingerprint ( "X.509 Certificate" ⇒ "View Details" ⇒ "Fingerprint" )
• SAML 2.0 Endpoint (HTTP)
• SLO Endpoint (HTTP)

Note:
Customers using multiple Acall environments, please provide the information for all the apps you have created.

 

Complete the SSO Setup

Replace the SAML Consumer URL

Enter the value provided by Acall in the [SAML Consumer URL].

Note: 
For customers using multiple Acall environments, we will provide information for each app you have created. 
In addition to the "SAML Consumer URL," we will also provide the value for the "SAML Audience URL." Please make sure to configure both accordingly.

 

Start provisioning

1. Enter the value provided by Acall in the SCIM Bearer Token in the Configuration menu.
2. Check "Enable provisioning" in the provisioning menu.
3. Assign users to be provisioned in the Users menu and start provisioning

 

Log in to Acall

After logging into OneLogin, select "Acall" at the top of the portal screen.