Register / Edit / Delete Workers

Contents What is a "Worker"?Workers screenList of workersWorkers creation screenRegister a WorkerEdit worker informationDelete a workerDischarge a w... Detailed View

Import / Export All

Contents Importing workersImport workersDownload CSV templateAdd/Edit worker information in CSV fileSelect CSV file and importImport resultsReceive ... Detailed View

Import Batch

Contents Worker import feature Import workesDownload CSV template Add/Edit worker information in CSV file Import CSV file Check imported... Detailed View

Register / Edit / Delete Groups (Departments)

Contents What is a "Group"?Group ScreenGroup listGroup Creation ScreenRegister GroupsEdit GroupsDelete GroupsChange Group HierarchySort and Move Gro... Detailed View

[Entra ID] Provisioning Settings

Contents Contact Acall to Issue A Secret TokenSet Up Admin Credentials Disable Provisioning For Groups Attribution Mapping Setup Key Attributes... Detailed View

Various Types of Import

Contents Please refer to the following help articles. Import items Help article Worker Import Batch Guest Import / Export Gu... Detailed View

Customize Your Acall Portal Theme and Logo

Contents What you can do with theme settings Definition of theme settings menu Customize primary color Customize logo imageDelete your logo image ... Detailed View

Acall Portal Language Setting

Contents English and Japanese are available for both devices and administrator screen in Acall. In addition, additional wording when notifying v... Detailed View

[Okta] SSO / Provisioning

Contents Customers who use provisioningSubject to ProvisioningSetup FlowSSO SettingsProvisioning SettingsAfter Go-liveRenew SSO Certificate This pa... Detailed View

Generate / Customize Search Key for Worker Selection

Contents Visitors can narrow down the search for the contact person (worker) on Acall Reception when they check in. The search key is automatica... Detailed View