This page introduces the help articles for admin users to set up "Reception Check-in" functions.

NOTE
Depending on your plan, some functions may not be available.
Please contact us for more details.

To invite guests

Register workspaces

Register workspaces to invite guests to your meeting rooms.

• Register and Edit Workpspace

Register email templates

Register email templates to send invitation emails with appoint codes.

• Set Up Email Templates

Reception device settings

Prepare the reception device

Prepare a reception device for guests to come and check in.

• Install Acall Reception
• iPad Basic Settings

Set up the reception menu

• Customize Reception iPad Menu

Notification settings

Set notification and response options

When a guest checks in at the reception, a notification is sent to the person in charge.

You can set various options, such as responding to the guest or receiving the notification via CC.

• Set Up Response Function
• Use CC Notification Function for Visitors
• Set Up Group (Department) Calling from Reception iPad
• Send Visit Notification to the Front Desk
• Set Up Email Notification and Notification Resend

Receive visitor notifications on Acall Mobile

When a guest checks in at the reception, the person in charge will receive a notification on Acall Mobile.

• Respond to Visit Notifications from Acall Mobile

Receive visitor notifications from chat services

When a guest checks in at the reception, the person in charge will receive a notification via a chat service like Slack, Microsoft Teams, etc.

• Integration (Chat)

Respond to visitor notifications via calls

You can talk to a guest at the reception over an extension phone or FaceTime.

• Call with Cloud PBX
• Call with On-Premise Extensions
• Call via FaceTime

Other options

• Receive Automatic Voice Notification of Visits
• Receive Notifications via SMS

Entry/exit setting

You can record a guest's entry/exit time.

• Manage Entry/Exit Time
• Customize Entry Pass and Entry Form

Other settings

Please refer to the following articles on reception settings.

• Guides for administrators
• FAQ