• No : 1115
  • Published Date : 2026/03/20 21:43
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General UserAdministratorTenant Administrator× Outlook / Google Reservation× Acall Reservation

Acall Meeting Specifications for Outlook Calendar Linking

Answer

 

This page describes the specifications of how ENTER/EXIT (meeting start/end) and time extensions on Acall Meeting application are reflected in Outlook Calendar.

 This page is for customers who use Outlook Calendar linking function.

 

Meeting extension

If you extend the time during meeting using the "+" button on Acall Meeting, the end time of the meeting will be extended on Acall Portal. In Outlook Calendar, the end time of the meeting will not be extended and a new meeting will be created for the extended time instead.

 

New title to be created is "利用延長(Extension of Use)".

 

The description of the schedule is "Acall Meetingからの延長利用(Extended on Acall Meeting)".

 

 NOTE
・ Schedule for the extended time will not be created in personal calendar.
・ The end time of the original reservation will not change in both personal calendar and meeting room calendar.
・ If you extend multiple times, new reservation will be created for each time.

 

Cancellation

There are 4 patterns in which meeting can be cancelled by Acall Meeting application.

  • When the meeting is automatically cancelled without ENTER (Cancellation by system)
  • When the meeting is cancelled by EXIT within 1 minute after ENTER
  • If the meeting is cancelled by ENTER and EXIT before the scheduled start time
  • When the meeting is started without reservation using Acall Meeting and cancelled by ENTER and EXIT within 1 minute

The following is how the schedule will be displayed on Acall and Outlook Calendar when meeting is canceled.

 

 

Guest Check-in

Reservation >

Workspace

Personal Calendar

Meeting Room Calendar

Auto Cancel

Cancelled icon wll be displayed
※ actual time will not be displayed

The schedule will disappear

The schedule will remain

The schedule will disappear

Cancel meeting by EXIT within 1 minute after ENTER

Cancelled icon wll be displayed.
※ Actual meeting time will be displayed

The schedule will disappear The schedule will remain The schedule will disappear

Cancel meeting by ENTER・EXIT before the scheduled start time

Cancelled icon wll be displayed.
※ Actual meeting time will be displayed

The schedule will disappear The schedule will remain The schedule will disappear

Meeting is started without reservation and cancelled by ENTER and EXIT within 1 minute

The schedule will not be displayed

The schedule will disappear

The schedule will not be displayed

The schedule will disappear

 

Reservation start/end/extension

The following is how meeting results such as start, end and extend in Acall Meeting are reflected in Acall Portal and Outlook Calendar.

 

Guest Check-in

Reservation >
Workspace

Outlook Calendar

Actual ENTER time

Reflected as actual time under scheduled time

Will be reflected

Will not be reflected

Actual EXIT time

Reflected as actual time under scheduled time (※)

Will be reflected (※)

Will be reflected as the finished time + 3 minute (※)

Extend meeting with "+" button

Extended time will not be reflected

Extended time will not be reflected

Original reservation time will remain and extended time will be added as new schedule.

 

 NOTE (※)
- If you are linking Outlook Calendar, EXIT time + 3 minutes will be reflected in Acall and Outlook calendar as the end time of the meeting to prevent schedule data inconsistency between Acall and Outlook Calendar.
- If there is at least one tenant using the multi-tenant feature with Outlook calendar integration, the above specifications will be applied to all tenants.

 

Participants' response in Outlook Calendar

When you ENTER on Acall Meeting, meeting participants' response ("Accept", “Tentative", "Decline") to the invitation in Outlook Calendar will remain, but when you EXIT, the response will be reset.