Calendar linking feature allows only one of the two meeting room reservation methods to be used.

• Reserve on Outlook/Google Calendar
• Reserve on Acall

 

 Meeting room reservation method cannot be changed after the start of use.

 Outlook Calendar and Google Calendar cannot be used together.

 

 

Availability list for each method

There are differences in the operations available for each  method ("Reserve on Outlook / Google Calendar" and "Reserve on Acall").

 

Availability list

Operation on Acall applications

Acall applications	Operation	Availability （Available：〇　Unavailable：×）
		Reserve on Outlook / Google Calendar	Reserve on Acall
	View meeting room reservation	〇	〇
	Create meeting room reservation	×	〇
	Delete meeting room reservation	×	〇
	Cleaning check	〇	〇
	Drink service check	〇	〇
	Enter/exit management	〇	〇
	Print admission card	〇	〇
	Lend admission card	〇	〇
	ICS download	〇	〇
	Display / download appointment QR code	〇	〇
	Check-in/out and extend reservations from the "Status" tab	〇	〇
	Edit items in "INFO" tab	※1	〇
	Edit items in "GUESTS" tab	×	〇
	Edit items in "AGENDA" tab	×	〇
	Change time/meeting room by dragging	×	〇
	Send invitation email	×	〇
	Import appointments	×	〇
	Export workspace log	〇	〇
Acall Mobile	View meeting room reservation	〇	〇
	Create meeting room reservation	×	〇
	Edit meeting room reservation	×	〇
	Delete meeting room reservation	×	〇
	Check-in/check-out and extend the reserved workspace	〇	〇
Acall Meeting	ENTER	〇	〇
	EXIT	〇	〇
	Extend	〇	〇
	Immediate use	〇	〇
	Drink order	〇	〇

※1 If you select "Reserve on Outlook/Google Calendar" method, you can only turn ON/OFF the toggles for "Serve drinks" and "Auto Cancel" in the edit screen of the reservation on Acall.

 

Operation on Acall applications on Outlook / Google Calendar

Outlook / Google Calendar	Operation	Availability （Available：〇　Unavailable：×）
		Reserve on Outlook / Google Calendar	Reserve on Acall
	View meeting room reservation	〇	〇
	Create meeting room reservation	〇	※2
	Edit meeting room reservation	〇	※2
	Delete meeting room reservation	〇	※2
	Acall add-in	〇	×

※2 If you select "Reserve on Acall", you can create, edit, and delete meeting room reservations on Outlook / Google Calendar, but the information will not be synced with Acall.

 

 

Selection of meeting room reservation method for multi-tenants

We request that the meeting room reservation method for each tenant that uses the calendar linking feature to be the same within the multi-tenant system.

This section describes the points to be noted when a tenant selects one of the meeting room reservation methods, and when all tenants use the calendar linking feature, or when only some tenants use the feature.

 

Notes on when selecting a meeting room reservation method

In multi-tenancy, "Reserve on Outlook/Google Calendar and sync with Acall" and "Reserve on Acall and sync with Outlook/Google Calendar" cannot coexist. Also, Outlook Calendar and Google Calendar cannot coexist.

Tenant companies that use the calendar linking feature and the ones that do not use the feature can coexist.

 

When all tenants in multi-tenancy use calendar linking feature

When all tenants in multi-tenancy use the calendar linking feature, please select the same meeting room reservation method.

Example: 

 

When only some tenants use calendar linking feature

When only some tenants use calendar linking feature, please select the same meeting room reservation method.

Example:

 

 

Unavailable example

Reason for unavailability

• Base points for reservation is mixed.
• Outlook and Google Calendar are coexisting.

 

Please contact us if you have any questions.