This page explains how to check-in to a reserved spot on Acall.

 

Check-in

Steps to check-in to a reserved spot on Acall Portal.

1. Click check-in icon to open the Portal check-in screen.
2. Select available reservation for check-in in the list of reservations and click [CHECK IN] button. 

 

What is check-in icon?

Check-in icon indicates which reservations are available for check-in on Acall and which reservations are currently checked-in on Acall. You can also open Portal check-in screen by clicking the icon.

Check-in icon is in the upper right corner of the Acall.

 NOTE
Check-in icon indicates reservations available for check-in on Acall.
Spots that do not have "Acall" setting as check-in method are not displayed in check-in icon and Portal check-in screen.

 

Hover over the check-in icon to see check-in status on Acall.

 

Check-in icon type changes depending on the status.

Icon	Status
	You have spot reservation ready for check-in on Acall.
	You are currently checked-in to a spot on Acall.
	You are currently checked-in to a spot and also have spot reservation ready for check-in on Acall.
	You have no spot reservation ready for check-in on Acall. (Not yet available for check-in.)
	No spot reservations available for check-in on Acall.

 

 

Browser notification

You can check-in to your reserved spot 30 minutes prior to your reservation.

When you have no previous reservation or have finished and check-in is ready, browser notification lets you know that you can check-in.

(Safari example)

※To receive browser notifications, you need to allow notifications in advance. Since the setting method depends on the browser, please check your browser settings.

 

 

Select available reservation for check-in

Click check-in icon to open Portal check-in screen.

Select a reservation that is available for check-in (*) in the list of reservations on Portal check-in page, and click [CHECK IN] button.

（※）If the reservation is available for check-in, icon will be displayed. Details and types of the icon is explained in "Reservation List" in the table below.

 

 

Portal Check-in Screen

Item	Description
Floor Map	Floor map of the reserved spot. If you reserve a spot not registered in the floor map, floor map will not be displayed. You can not select a spot from floor map.
Reservation List	List of reservations. Icon and background color of reservations change depending on the status.   【Icon】   ：Reservation available for check-in. ：Checked-in reservation. ：Reservation not yet available for check-in. If you hover over a reservation not yet available for check-in, available time for check-in will be displayed.   【Background color】 Blue: Selected reservation. Green: Checked-in reservation.
Check-out Button	Check-out from the selected reservation spot.
Check-in Button	Check-in to the selected reservation spot.

 

 

Check-out

Click check-in icon to open the Portal check-in screen.

Select the reservation you are checking-in in the list of reservations on the Portal check-in screen and click the check-out button.