• No : 1038
  • Published Date : 2026/03/20 21:42
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× General UserAdministratorTenant Administrator

Set Up Appointment / Meeting Room Reservation Policy

Answer

You can set rules such as "Allow reservations up to 120 minutes" or "Allow reservations 3 months in advance for reservations by using the "Reservation Policy" function.

This page describes how to set appointment/meeting room reservation rules.

 

 ATTENTION
This restriction is not applicable to workers with administrator or multi-tenant administrator permission.
You can make reservations without restrictions.
 ATTENTION
Customers who use the calendar integration function with the "Reservation on Outlook / Google Calendar" meeting room reservation method
cannot use "Reservation Policy" function.
It depends on the settings on Microsoft 365 / Google Workspace.

 

Setting up reservation policy

Click [Settings] > [Company Setting] in the side menu of the Acall Portal.

You can restrict maximum duration and date limitation for reservations in the [Reservation Policy] section. 

Set Up Appointment : Meeting Room Reservation Policy1.png

Numbers that can be entered are as follows

  Minimum Maximum Default
Maximum Time Limit 15 minutes 1440 minutes Off
Maximum Reservation Period 1 month 36 months 12 months

 

Click the [SAVE] button at the bottom of the screen to confirm the settings.

 

 NOTE
[Maximum Reservation Period] can be reserved in coming X months from now.
For example, if today is February 22nd, the following setting is available.
Set to 1 month → can reserve until March 22nd
Set to 2 months → can reserve until April 22nd

 

 

Example of the Maximum Time Limit

The Following example is a description of the limit when you set "Maximum 120 minutes".

  • Reservation Screen on the Acall Portal 

You cannot select more the time limit when selecting time by drag & drop.

Set Up Appointment : Meeting Room Reservation Policy3.png

 

  • New Reservation Screen on the Acall Portal

When you select the End time, you cannot exceed the time limit.

Set Up Appointment : Meeting Room Reservation Policy3.png

  • Acall Meeting Immediate Use

When you enter time for coming MTGs, the available time is displayed.

Set Up Appointment : Meeting Room Reservation Policy4.png

 

  • Create New Reservation screen on the Acall Mobile 

An error message will be displayed if you try to make a reservation that exceeds the time limit.

 

Example of the Maximum Reservation Period

The following example is a description of the restriction on each screen when you set "Maximum 12 months".

  • Reservation Screen on the Acall Portal

When you select a date, you cannot select longer than the reservation limit.

Set Up Appointment : Meeting Room Reservation Policy6.png

 

  • New Reservation screen on the Acall Portal

When you select a date, you cannot select longer than the reservation limit.

Set Up Appointment : Meeting Room Reservation Policy7.png

 

  • New Reservation screen on the Acall Mobile

When you select a date, you cannot select longer than the reservation limit.