• No : 1008
  • Published Date : 2026/03/20 21:42
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× General UserAdministratorTenant Administrator

Set Up Email Templates

Answer

This page explains how to set email templates.

 

What is an email template?

You can create an email template with an appoint code to be sent for invited guests with Reception Check-in function.

You can create a unique email template in your company and prepare multiple email templates to use them in different situations.

 

  • Set up email templates

 

  • Use email templates

 

Creat email templates

After logging in Acall Portal, click [Settings] > [Email Templates] on the side menu.

 

Click [+Add New].

 

Click [CREATE] after entering informations about templates.

 

Entry items for email templates

ATTENTION
・Fields marked with an asterisk (*) are required.
Items Description
template name(*)

Enter a template name

sender name

Enter a sender's name. You can use the [user_name] tag

mail title(*)

Enter an email title

body(*)

Enter a body text

 

Tags that can be used in email templates

By utilizing tags, you can reflect the content of the appointment and send emails.

Tags Description
[user_name]

Name of the worker who sent the e-mail
※ Can only be used in the "sender name" field, not in the "body" field.

[places]

Name of the meeting room reserved for the appointment.

[starting_at]

Start time of the appointment.

[ending_at]

End time of the appointment

[users]

Name of the person in charge of the appointment

※ When an appointment is made from an external calendar, all workers invited as participants (including unaccepted) will be displayed as the person in charge of the appointment.

[location]

Location of the meeting room reserved for the appointment.
※ The information entered in the "location" field of the workspaces will be reflected.
Reference:Register and Edit Workspace

 

The email template you created will be displayed.

 

The email template you created is available immediately.

You can select email templates when creating appointments.

 

Edit email templates

After logging in to Acall Portal, click [Settings] > [Email Templates] on the side menu.

 

Click the template you want to edit, and click the edit icon (pencil mark) in the upper right corner of the template on the Email Templates screen.

 

After editing the content in edit screen, click [UPDATE] to complete.

 

Delete email templates

ATTENTION
・You cannot restore email templates once you delete them.

After logging in to Acall Portal, click [Settings] > [Email Templates] on the side menu.

 

Click the template you want to delete, and click the edit icon (pencil mark) in the upper right corner of the template on the email templates screen.

 

Click [DELETE] in edit screen and, click [OK] on a pop-up window will be displayed.