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  • Published Date : 2026/03/20 21:42
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× General UserAdministratorTenant Administrator

Import Appointments

Answer

This page explains how to register workspace reservations (internal meetings and external meetings) in a batch with a CSV file.

 

Import appointment information

You can import a CSV file to register workspace reservations (internal meetings and visitor meetings) in a batch.

  • You can not edit and delete reservation data registered in Acall.
  • The registered guest information and the guest's company information will be registered in the guest book with the public setting "All".
  • (For users using workspace connected with Google Calendar / Outlook Calendar) 
    • Reservation data registered in a batch Import will be synchronized to the connected Google Calendar / Outlook Calendar.
※ATTENTION
Please note that it takes time to process the connection with Google Calendar/Outlook Calendar,
there may be a delay for being reflected date in your calendar.
(Processing time: approximately 5 seconds per 1 reservation)

 

Import appointments

Download a CSV template

Open [Import & Export] in the side menu on Acall Portal.

 

Select [appointments] and click [DOWNLOAD] under "CSV Template".

 

Enter appointment information on CSV file

Enter following information in the downloaded CSV file and save it.

ATTENTION
・Fields marked with an asterisk (*) are required.
・For external meetings, the email template is required.
・Please delete the sample data after the second line entered and the line marked [Required] in the template.
・You can increase the number of visitors to a maximum of 20 by adding more columns.
 If there are more than 3 visitors, please add more columns.
Example of column names: Guest03_Email Address, Guest03_Last name, ...
・If the guest and the guest's company information are not registered in the guestbook, they will be registered in the guestbook.
Items Description
Start Time (*) 

Start time for the appointment

End Time (*) 

End time for the appointment

Time zone (*) 

Time zone
※Japan: "Asia/Tokyo"

Title

Title for the appointment

Meeting type (*) 

Appointment type ("internal" or "external")

Worker's email address

Email address of the staff in charge of the appointment
※Separate each email address with "|" for several people.

Meeting room (*) 

Workspace name for the appointment
※Separate each meeting room with "|" for several rooms.

Notes

Notes for internal use

Email template (* When external appointment) 

A registered email template name to send guests

Serve drinks

Please enter "enabled" if you need or leave blank for disabled if you do not need.
Available when you have set up the status management settings in the Acall Meeting.

Private settings

Set whether the appointment is public or private.
Please enter "enabled" if you want to keep private or leave blank for disabled if you want to keep public.

Gate linkage

Set whether gate linkage is enabled or not.
Please enter "enabled" or leave blank for disabled.
※Available only when using the Kumahira Gate Check-in option.

Number of additional guests

The number of people whose name/email address is not registered

Guest01_Email address

Visitor's email address

Guest01_Last name

Visitor's last name.

Guest01_First name

Visitor's first name

Guest01_Last name_pronunciation

Visitor's last name pronunciation

Guest01_First name_pronunciation

Visitor's first name pronunciation

Guest01_Company name

Visitor's company name

Guest01_Company location

Visitor's company location

Guest02_Email address

Visitor's email address

Guest02_Last name

Visitor's last name

Guest02_First name

Visitor's first name

Guest02_Last name_pronunciation

Visitor's last name pronunciation

Guest02_First name_pronunciation

Visitor's first name pronunciation

Guest02_Company name

Visitor's company name

Guest02_Company location

Visitor's company location

 

Import a CSV file

Click [appointments] and select a CSV file and click [IMPORT].

 

Click [IMPORT] after confirming a pop-up display about registered information.

If there is even one error, the import cannot be processed. Please modify the CSV file and try to import again.

 

The import is complete when you see the message, "Success Imported appoint...".