Payment

Contents As a general rule, payment is made by invoice. Please contact us using our contact formif you have any questions or concerns about payment met... Detailed View

Notification of Service Termination/Change

Contents Acall will terminate the provision of all or part of the services of our system in any of the following cases. - When we notify our ... Detailed View

Support Contact

Contents Customer support requests for Acall can be submitted via email (contact form). Support by email (contact form): 24 hours a day, 365 da... Detailed View

Does Acall Have Service Information Security Management System (ISMS)...

Contents Acall has certifications for ISO/IEC 27001 and JIS Q 27001. Please click here about the certifications. Detailed View

How to Cancel the Subscription

Contents Annual Contract: Please contact us when you renew our service. Monthly Contract: Your contract will be terminated upon payment at the en... Detailed View

Can You Provide On-site Setup Support?

Contents We charge an additional fee for the on-site setup support. The cost will vary depending on the configuration, please contact us for det... Detailed View

Release Announcement

Contents Release announcementScheduled release dateRelease notes This page describes release announcements for Acall and Acall applications. Rel... Detailed View

Add Number of Workers (Registered Employees)

Contents Please contact us from our contact form with the following information. ・Starting month ・Number of workers to add Detailed View

Notification for Bug Information

Contents Notification for bug Information Notification Criteria Methods Timing of maintenance notification When a system fails in Acall, we ... Detailed View

Notification of System Maintenance

Contents Maintenance scheduleHow to notify for maintenanceTiming of maintenance notification We have been working system maintenance to improve our... Detailed View