Import Appointments

Contents Import appointment informationImport appointmentsDownload a CSV templateEnter appointment information on CSV fileImport a CSV file This pa... Detailed View

Configurations (Acall Reception)

Contents Check and change the device configuration keyConfiguration screen This page is explanation of Acall Reception configuration operations. ... Detailed View

Receive Visitor Notifications in Chatwork [Settings]

Contents Connect with Chatwork as service integrationPreparationRegister the Chatwork API token and connectSet up Chatwork account IDs for workersRe... Detailed View

Customize Acall Reception Menu

Contents Select a device for editing Add/Remove button labels Edit button label name Change button label order Set an action for each button lab... Detailed View

Receive Visitor Notifications via Chatwork [Preparation]

Contents Create a Bot account in ChatworkAdd a Bot to a worker's Chatwork account contact listAdd worker accounts to the contact list of the Bot acc... Detailed View

Send / Resend Visitor Notifications

Contents Notifications to the front desk Select ON/OFF for email notifications Set up re-send frequency Set up re-notification interval ... Detailed View

Set Up the Response Function

Contents Turn on the response functionRegister response messagesSelect a response when you receive a visitor notification By turning on the respons... Detailed View

Receive Visitor Notifications via Slack

Contents Precondition for Slack notificationsIntegrating Slack with AcallConnect Acall Portal with SlackReceive worker (person in charge) calls via ... Detailed View

Useful Tips for Adminl Users (Reception Check-in)

Contents To invite guestsRegister workspacesRegister email templatesReception device settingsPrepare the reception deviceSet up the reception menuNo... Detailed View

Receive Visitor Notifications via SMS

Contents Turn on SMS notification function Set up workers' mobile number Confirm that SMS notification is sent to the specified mobile number ... Detailed View