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FAQs within "Group Provisioning"

Displaying 1 - 6 of 6 Items

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  • Is OneLogin group provisioning suppor...

    Contents OneLogin is not compatible with Acall for groups, so provisioning of OneLogin groups is not supported. Please see “Does Acall Support SS... Detailed View

    • No:946
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator
  • If I delete a group in IdP, is the gr...

    Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View

    • No:945
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator
  • If I change the information of a grou...

    Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View

    • No:944
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator
  • Can I synchronize the hierarchies of ...

    Contents No, hierarchies cannot be synchronized. If you want to synchronize groups that have hierarchies in IdP to Acall, please be sure to che... Detailed View

    • No:943
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator
  • Is there anything I should be aware o...

    Contents Yes, please note the followings Deleting a group in IdP will also delete the group on Acall. If a group is hierarchically structured ... Detailed View

    • No:942
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator
  • Can I sync existing Acall groups with...

    Contents No, you cannot. A new group will be created on Acall. For example, if you start provisioning a group with IdP Acall Gene... Detailed View

    • No:941
    • Published Date:2026/03/20 21:41

    • × General UserAdministratorTenant Administrator

Displaying 1 - 6 of 6 Items