Can SSO and provisioning be used even when using multiple Acall envir...

Contents Yes, you can use them. Even when using multiple Acall environments, you can utilize SSO and provisioning by creating one Acall app per... Detailed View

If I delete a group in IdP, is the group in Acall also deleted?

Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View

If I change the information of a group synchronized by provisioning i...

Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View

Is there anything I should be aware of when changing groups in IdP du...

Contents Yes, please note the followings Deleting a group in IdP will also delete the group on Acall. If a group is hierarchically structured ... Detailed View

Can I synchronize the hierarchies of the groups in IdP?

Contents No, hierarchies cannot be synchronized. If you want to synchronize groups that have hierarchies in IdP to Acall, please be sure to che... Detailed View

Is OneLogin group provisioning supported?

Contents OneLogin is not compatible with Acall for groups, so provisioning of OneLogin groups is not supported. Please see “Does Acall Support SS... Detailed View

Can I sync existing Acall groups with IdP groups?

Contents No, you cannot. A new group will be created on Acall. For example, if you start provisioning a group with IdP Acall Gene... Detailed View