Can SSO and provisioning be used even...

Contents Yes, you can use them. Even when using multiple Acall environments, you can utilize SSO and provisioning by creating one Acall app per... Detailed View

Can I sync existing Acall groups with...

Contents No, you cannot. A new group will be created on Acall. For example, if you start provisioning a group with IdP Acall Gene... Detailed View

Is there anything I should be aware o...

Contents Yes, please note the followings Deleting a group in IdP will also delete the group on Acall. If a group is hierarchically structured ... Detailed View

Can I synchronize the hierarchies of ...

Contents No, hierarchies cannot be synchronized. If you want to synchronize groups that have hierarchies in IdP to Acall, please be sure to che... Detailed View

If I change the information of a grou...

Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View

If I delete a group in IdP, is the gr...

Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View

Is OneLogin group provisioning suppor...

Contents OneLogin is not compatible with Acall for groups, so provisioning of OneLogin groups is not supported. Please see “Does Acall Support SS... Detailed View

Is It Possible to Restrict Access by ...

Contents For customers who value security, we have IP address restriction that allows access only from specific IP addresses and networks. Mult... Detailed View

What can I do with API?

Contents Terms of usePreparation Please refer to "Acall Public API" for information on the APIs currently available in Acall. Terms of use AP... Detailed View

Are resigned workers included in the ...

Contents Resigned workers are not included. You can retrieve a list of currently employed workers. User Listing APIhttps://www.workstyleos.co... Detailed View