Characters Are Garbled When Importing Workers

Contents If the character encoding in the imported CSV file is not "UTF-8", characters could be garbled. Worker import is only supported for CSV files ... Detailed View

Can I turn off auto cancellation individually for each meeting room r...

Contents Yes, auto cancellation can be set ON/OFF for each workspace reservation. Please refer to "Set Enable/Disable Auto Cancellation for Each ... Detailed View

I don't see key icon (device config key) on Acall Reception

Contents This page describes what to do when there is no key icon (device config key) on Acall Reception. Tap and hold within the dotted li... Detailed View

Is It Possible to Restrict Access by IP Address?

Contents For customers who value security, we have IP address restriction that allows access only from specific IP addresses and networks. Mult... Detailed View

Can I turn off auto cancellation individually for each meeting rooms?

Contents No. Auto cancellation time and ON/OFF cannot be set individually for each meeting room. You can set auto cancellation ON/OFF for each re... Detailed View

What to Do If the AI's Suggested Time Does Not Match Your Outlook Cal...

Contents When the AI retrieves available time slots from the Outlook Calendar, there may be a processing delay on the Microsoft servers. As a res... Detailed View

When I tap FaceTime, it returns to the menu screen and can not make a...

Contents If iPad is in situation below, FaceTime app will not launch and not be able to call even if you tap [Call] in Acall Reception. 　・You signed out ... Detailed View

Is OneLogin group provisioning supported?

Contents OneLogin is not compatible with Acall for groups, so provisioning of OneLogin groups is not supported. Please see “Does Acall Support SS... Detailed View

Why Is the Meeting Title Displayed as "Meeting" on Acall Meeting ?

Contents The title of the meeting will be displayed as "Meeting" on Acall Meeting if any of the following apply. The meeting is set to privat... Detailed View

Google Chrome extension (add-in) is not working properly. It appears ...

Contents If a blank screen appears as shown above, try the following steps. Reload frame On a blank screen, right-click > click [Reload frame].... Detailed View