What to Do If the AI's Suggested Time Does Not Match Your Outlook Cal...

Contents When the AI retrieves available time slots from the Outlook Calendar, there may be a processing delay on the Microsoft servers. As a res... Detailed View

Can I turn off auto cancellation individually for each meeting rooms?

Contents No. Auto cancellation time and ON/OFF cannot be set individually for each meeting room. You can set auto cancellation ON/OFF for each re... Detailed View

Is It Possible to Restrict Access by IP Address?

Contents For customers who value security, we have IP address restriction that allows access only from specific IP addresses and networks. Mult... Detailed View

I don't see key icon (device config key) on Acall Reception

Contents This page describes what to do when there is no key icon (device config key) on Acall Reception. Tap and hold within the dotted li... Detailed View

Can I turn off auto cancellation individually for each meeting room r...

Contents Yes, auto cancellation can be set ON/OFF for each workspace reservation. Please refer to "Set Enable/Disable Auto Cancellation for Each ... Detailed View

Characters Are Garbled When Importing Workers

Contents If the character encoding in the imported CSV file is not "UTF-8", characters could be garbled. Worker import is only supported for CSV files ... Detailed View

Why are some workers not selectable in the spot permissions settings?

Contents You can not select "Administrator" or "Tenant Administrator". Workers with "Administrator" or "Tenant Administrator" permission have "Manager"... Detailed View

If I delete a group in IdP, is the group in Acall also deleted?

Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View

How Many Spots Can I Register?

Contents There is no limit for spot registration. Up to 4 hierarchies are guaranteed to work. Detailed View

If I change the information of a group synchronized by provisioning i...

Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View