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FAQ
FAQs within "FAQ"
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Why Do I See Error "Invalid Request" and Can't Log In to Acall Portal?
Contents Service: Acall Portal User: General User If you see the error message "Invalid Request" on your device, you are accessing from a network that... Detailed View
- No：939
- Published Date：2026/03/20 21:41
- Last Updated：2026/03/22 22:04
- Category： Login
General UserAdministratorTenant Administrator
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Create a Power Automate flow for Teams Integration Without Using a Pa...
Contents If you cannot use the package file or want to create it from scratch due to internal security reasons or other, please refer to the follo... Detailed View
- No：909
- Published Date：2026/03/20 21:35
- Category： Reception Check-in ／ Acall Reception
× General UserAdministratorTenant Administrator
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Why Can't I Log In to Acall Portal with the Error "Please Login"?
Contents If you are not able to log in to Acall Portal with the error "Please Login", the password you entered is incorrect. Please enter the correct p... Detailed View
- No：938
- Published Date：2026/03/20 21:41
- Last Updated：2026/03/22 22:05
- Category： Login
General UserAdministratorTenant Administrator
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Can I turn off auto cancellation individually for each spot?
Contents Yes, auto cancellation can be set ON/OFF for each spot. Please refer to "Auto Cancel Settings for Spots". Detailed View
- No：923
- Published Date：2026/03/20 21:41
- Category： Spot Settings
× General UserAdministrator× Tenant Administrator
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Contents Please refer to the following article for the detail. Export Workspace Log Detailed View
- No：936
- Published Date：2026/03/20 21:41
- Category： Import/Export
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Contents Terms of usePreparation Please refer to "Acall Public API" for information on the APIs currently available in Acall. Terms of use AP... Detailed View
- No：948
- Published Date：2026/03/20 21:41
- Category： API
× General UserAdministratorTenant Administrator
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If I change the information of a group synchronized by provisioning i...
Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View
- No：944
- Published Date：2026/03/20 21:41
- Category： Group Provisioning
× General UserAdministratorTenant Administrator
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How Many Spots Can I Register?
Contents There is no limit for spot registration. Up to 4 hierarchies are guaranteed to work. Detailed View
- No：922
- Published Date：2026/03/20 21:41
- Category： Spot Settings
× General UserAdministrator× Tenant Administrator
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If I delete a group in IdP, is the group in Acall also deleted?
Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View
- No：945
- Published Date：2026/03/20 21:41
- Category： Group Provisioning
× General UserAdministratorTenant Administrator
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Why are some workers not selectable in the spot permissions settings?
Contents You can not select "Administrator" or "Tenant Administrator". Workers with "Administrator" or "Tenant Administrator" permission have "Manager"... Detailed View
- No：924
- Published Date：2026/03/20 21:41
- Last Updated：2026/03/22 21:52
- Category： Spot Permission
× General UserAdministrator× Tenant Administrator
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