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FAQs within "FAQ"
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Contents Please refer to the following help articles. Import / Export All Import / Export Spots Detailed View
- No：937
- Published Date：2026/03/20 21:41
- Category： Import/Export
× General UserAdministratorTenant Administrator
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Why are some workers not selectable in the spot permissions settings?
Contents You can not select "Administrator" or "Tenant Administrator". Workers with "Administrator" or "Tenant Administrator" permission have "Manager"... Detailed View
- No：924
- Published Date：2026/03/20 21:41
- Last Updated：2026/03/22 21:52
- Category： Spot Permission
× General UserAdministrator× Tenant Administrator
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Appointments created on calendar are not reflected in Acall
Contents Appointments are usually reflected in Acall in a few seconds to a few minutes, and you can view and edit them in Acall Portal or Acall ... Detailed View
- No：931
- Published Date：2026/03/20 21:41
- Category： Calendar Linking
General UserAdministratorTenant Administrator× Outlook / Google Reservation× Acall Reservation
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How Many Spots Can I Register?
Contents There is no limit for spot registration. Up to 4 hierarchies are guaranteed to work. Detailed View
- No：922
- Published Date：2026/03/20 21:41
- Category： Spot Settings
× General UserAdministrator× Tenant Administrator
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Can I turn off auto cancellation individually for each spot?
Contents Yes, auto cancellation can be set ON/OFF for each spot. Please refer to "Auto Cancel Settings for Spots". Detailed View
- No：923
- Published Date：2026/03/20 21:41
- Category： Spot Settings
× General UserAdministrator× Tenant Administrator
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If I change the information of a group synchronized by provisioning i...
Contents No, it will not be reflected. Example) If the group “Sales Department” is synchronized to Acall, and then the group name is changed t... Detailed View
- No：944
- Published Date：2026/03/20 21:41
- Category： Group Provisioning
× General UserAdministratorTenant Administrator
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If I delete a group in IdP, is the group in Acall also deleted?
Contents Yes, it will be deleted. When a group is deleted, the following settings for the group will also be deleted. Please be careful when del... Detailed View
- No：945
- Published Date：2026/03/20 21:41
- Category： Group Provisioning
× General UserAdministratorTenant Administrator
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Can SSO and provisioning be used even when using multiple Acall envir...
Contents Yes, you can use them. Even when using multiple Acall environments, you can utilize SSO and provisioning by creating one Acall app per... Detailed View
- No：940
- Published Date：2026/03/20 21:41
- Category： SSO・Provisioning
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How to Check Resigned Workers in a List
Contents Export workers registered in Acall as a CSV file and check them by the value of the column "Discharge" in the CSV file. Please ref... Detailed View
- No：934
- Published Date：2026/03/20 21:41
- Category： Organization (Worker)
× General UserAdministratorTenant Administrator
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Google Chrome extension (add-in) is not working properly. It appears ...
Contents If a blank screen appears as shown above, try the following steps. Reload frame On a blank screen, right-click > click [Reload frame].... Detailed View
- No：927
- Published Date：2026/03/20 21:41
- Last Updated：2026/03/22 21:51
- Category： Calendar Linking
General UserAdministratorTenant Administrator× Outlook / Google Reservation× Acall Reservation
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